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2026-02-28
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2026-02-28
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2026-02-28
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2026-02-28
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2026-03-02
Major Clearance & Discounts Up to 70%: Uncover steep markdowns in their warehouse sales expect deals as deep as 70% off on lingerie, swimwear, and accessories during clearance events.
Student Discounts & Key Worker Discounts: offers exclusive 11% off discount codes for verified students and key workers such as NHS, teaching, and other essential roles, which you can apply at checkout to save on lingerie, swimwear, and more. These discounts are accessed by verifying your status and entering the unique code during checkout.
Disabled Discounts: Partners with Purpl Disabled Discounts to offer special discount codes for people with disabilities, letting eligible shoppers access extra savings, often around 11% off everything on top of existing sale prices. To unlock this discount, you need to register and verify your disability status to receive a unique code to use at checkout.
Free UK Returns for 90 Days: You can return items in their original, unworn condition with tags within 90 days for a no-quibble refund, and free UK returns are included within this period. Once returned and processed, refunds are issued back to your original payment method, usually showing within a few working days after the return is received and checked.
Delivery Options & Free Shipping Thresholds: Orders are delivered across the UK with standard shipping typically taking 2–4 working days, while express delivery options can bring items in 1–2 days when selected at checkout. Delivery costs start at a small fee for standard service on orders under £50, with free delivery available on UK orders over £50.
Unlimited UK Delivery Subscription: For a one-off fee of £7.95, you can get unlimited standard UK tracked delivery, usually 2–3 working days, on all your Brastop orders for a full 12 months, with no minimum spend or per-order shipping charge. This makes frequent shopping much cheaper overall compared with paying for delivery each time.
Dispatch & Processing Times: Orders are typically processed and dispatched from the UK warehouse within 48 working hours, Monday–Friday, after your purchase, with email updates sent once your order is on its way. After dispatch, estimated delivery times depend on your chosen service, with standard UK delivery usually arriving 2–3 working days later.
Faulty Items & Warranty Claims: If the product you received develops a fault or is incorrect, Brastop accepts faulty item claims within 6 months of purchase under your statutory rights, and you should contact customer service with photos so they can help resolve the issue before you return it. Once accepted, they will arrange a repair, replacement, or refund depending on the situation and condition of the item.
Refund Processing Timeline: Once your returned items are received and processed at the warehouse, refunds are issued back to your original payment method and may take up to 3–5 working days to show in your account depending on your bank or card provider. Returns can take 3–5 working days to be processed from receipt, or up to 14 working days if returned without the official portal, before the refund is initiated.
Exchanges & Gift Cards for Credit: If you’d prefer to exchange an item rather than get a refund, you can select the ‘Shop Later’ option through the returns portal, and Brastop will issue you a gift card with credit, sometimes with a little extra added, once your return is processed. This gift card can be used alongside current promotions and is valid for a full year, letting you save on future purchases.
Smart Tips to Max Your Brastop Savings:
• Wait for clearance events to hit up to 70% off.
• Spend £75+ to unlock free UK delivery.
• Try the Unlimited UK Delivery option for frequent shopping.
• Use student/key worker discounts when eligible
• Ship your return quickly to stay within the 90-day window.
Step #1: During the checkout process on the website, look for a field or box labelled “Apply Coupon Code” or “Gift Card”. It is usually visible on the shopping cart or payment page.
Step #2: Copy the discount code from the voucher or promotion page you are using and paste it into the designated field. Ensure there are no extra spaces before or after the code.
Step #3: Click “Apply” to activate the discount.
Step #4: Verify that the discount has been applied to your order total. The savings should be reflected immediately in the order summary.
Step #5: Complete the checkout process as usual with the discounted price. Using discount codes correctly helps save money while purchasing quality products from the website.
Proper use of discount codes can help us save money on our purchases.
